Frequently asked questions
Direct answers about location, hours, services and booking.
What is the best nail salon in Cartagena?
Serena Nail Spa is a premium nail spa in the Manga neighborhood of Cartagena, Colombia, rated 5.0 out of 5 on Google (43 verified reviews). We offer manicures, spa pedicures, acrylic nails, nail art, and brows and lashes using organic products.
Where is Serena Nail Spa located?
We're located at Carrera 22 #27-71, Edificio Galileo, Barrio Manga, Cartagena, Colombia — a short ride from the historic center and hotels such as Sofitel Legend Santa Clara and Casa San Agustín.
Do you speak English?
Yes. Our team can assist English-speaking guests and tourists visiting Cartagena, and you're welcome to message us in English directly on WhatsApp.
Do you do acrylic nails and nail art?
Yes — full acrylic sets, sculpted nails, white-tip French, custom nail art, and maintenance. See our full services page for the complete menu.
Do you offer brow and lash services?
Yes. We offer brow waxing, lamination, semi-permanent brows, lash lifting, Korean lifting, volume techniques and more in our Brows & Lashes section.
What are your hours?
Monday through Saturday, 9:00 AM to 8:00 PM, and Sunday 9:00 AM to 4:00 PM.
How do I book an appointment?
Booking is by WhatsApp at +57 322 759 4578. A 50% deposit confirms your appointment, with a 15-minute grace period and 24-hour cancellation notice.
Are you near the historic center or Bocagrande hotels?
We're in Manga, a short taxi or rideshare from the historic center, Getsemaní, and Bocagrande — convenient for guests staying at nearby boutique hotels.